Sending Errors and Their Meaning

If an e-invoice is not filled in correctly, you will receive a return receipt with code -99 or 27, indicating the error content or rejection reason. Rejected receipts are marked with red icon in the bizBox portal.

If you receive a red return receipt, you can paste its content into the validator search above. Thee validator will analyze the message and return the exact reason and advice on how to correct it.

Important: Make sure to paste the entire error message, as shown in the example image. if the structure is incorrect, the validator may not recognize the error.

Examples of Common Errors and Their Explanations:

ERROR: Nezadosten nivo pravic ali pa izdajatelja za davčno številko SI85190586 ni mogoče najti! 

The company (sender) is not registered as an e-invoice sender with UJP. Contact us to enable sending.

ERROR: Prejemnika z računom SI56000011110000111 in davčno številko SI85190586 ni mogoče najti znotraj sistema UJPnet!  

Invalid transaction account. Use UJP's official recipient list. 

ERROR: Račun SI56SI56000011110000111 ne ustreza IBAN formatu!  

IBAN must be 17 characters (e.g. SI56123456789012345).

ERROR: Sklic plačila: Dolžina ni v okviru predpisanih meja!  

Payment reference must be less or equal than 35 characters per ZBS rules.

ERROR: Račun v prilogi ne ustreza predpisani shemi za E-Slog. Napaka v vrstici 8 in stolpcu 14! (Ime vozlišča: sender_mailbox, tip vozlišča: Element, opis: The element 'sender_eddress' has invalid child element 'sender_mailbox'. List of possible elements expected: 'sender_agent'.)  

List of commonly missing XML elements:

• sender_agent - BIC code of the senders' bank
• receiver_agent - BIC code of recipient's bank
• creditor_agent - BIC code of the payment recipient's bank
• debtor_agent - BIC code of the payer's bank
• sender_mailbox - IBAN of the sender
• receiver_mailbox - IBAN of the recipient
• creditor_mailbox - IBAN of the payment recipient
• debtor_mailbox - IBAN of the payer
• purpose - payment purpose code
• creditor_structured_reference - structured reference (payment reference)
• additional_remittance_information - additional payment details

ERROR: Priloga 1 : Priloga pod zaporedno št. 1: Račun v prilogi ne ustreza predpisani shemi za E-Slog. Napaka v vrstici Neznan in stolpcu Neznan! (Ime vozlišča: Neznan, tip vozlišča: Neznan, opis: There is an error in XML document (12, 8302).) 

Račun mora vsebovati vsaj en referenčni dokument (pogodba/naročilo/dobavnica).

Napaka pri validaciji: Velikost prilog je prevelika: 5965875. Največja dovoljena velikost je 2097152!  

The invoice and attachments are too large. Reduce file size.

Ime datoteke, ki je dodana kot priloga 2, ne sme vsebovati presledkov in šumnikov. Ime lahko vsebuje le male in velike črke, številke in podčrtaje!  

Use only letters, numbers and underscores in filenames.

SupplierID element SOAP poruke različit od XML Supplier EndpointID elementa.  

Missing or incorrect IC value for ending invoices to Croatian recipients.

Ne postoji pretinac za naručitelja  

The recipient does not have a registered mailbox for receiving documents.

HQ je blokiran 

The sender has no more available transactions. Contact the bizBox sales department.

Validate TO:NIMATE PRAVIC ZA POŠILJANJE DOKUMENTA!  

The recipient requires sender authorization. Contact the recipient to have your company added to their partner list.