You can retrieve received documents either through bizBox portal on your accounting software. If your accounting software does not support electronic document retrieval, you can receive invoices directly in the bizBox portal via the bizMailbox application.

Check if your accounting software supports document retrieval here.

TABLE OF CONTENTS

• 1. Accessing the bizMailbox
• 2. View unretrieved documents
• 3. Retrieving a document
• 4. Access retrieved documents
• Can't find your document?

1. Accessing the bizMailbox

After successfully logging in to the bizBox portal, click on the bizMailbox application.

2. View unretrieved documents

In the left-hand menu of the bizMailbox, select Unclaimed messages.

A list of all pending documents will be displayed.

3. Retrieving a document

To retrieve a document, click the Envelope icon next to the desired document.

A confirmation window will open - click Yes to confirm.

4. Access retrieved documents

After confirmation, the document will move to the  All received category, where you can view or download it.

To download the document to your device, click Download package - the file will be saved in ZIP format. The ZIP includes XML of invoice, PDF and envelope files.

Can't find your document?

Check the article: I cant find the document bizMailbox.